Privacy Policy

This privacy policy sets out how Cleveland Cascades Ltd uses and protects any information that you give the Company when you use this website.

Cleveland Cascades Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Cleveland Cascades Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2018.

We gather and use certain information in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as country, postcode, preferences and interests
  • Website usage data
  • Other information relevant to customer enquiries

Collecting this data helps us to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you.  They also enable us to see information such as, how many people use our website and what pages they visit.

We may use cookies to analyse our web traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest.

Please note that we have no control of websites outside the Cleveland Cascades domain.  If you provide information to a website to which we link, we are not responsible for its protection or privacy.

You should exercise caution and look at the privacy statement applicable to the website in question.


We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored in line with the Data Protection Act 1998.